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Shipping & Delivery

Shipping time

How to trace my order

I haven’t received my package 20 working days after shipment.

Why isn’t the tracking information for my order available online?

 

Shipping time

  • We Ship to Worldwide Except APO/FPO
  • We only ship to confirmed order addresses. Your order address MUST MATCH your shipping address.
  • Delivery Time:
  • SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
  • If you have not received your shipment within 30 days from we send it out, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

 

Item

Approx. Delivery time

UPS,DHL,FEDEX,TNT

3-7 working days

Shipping From Amazon

2-5 working days

EMS

5-8 working days

China Post Air Mail:

 

US, UK, AU, Singapore,etc.

8-15 working days

Canada,New Zealand,etc.

15-22 working days

India, Germany,Israel,Spain, etc.

may take up to 4-6 weeks due to strict Custom Inspection

Russia, Brazil,Italy, France, Eastern Europe,etc.

may take up to 6-8 weeks due to strict Custom Inspection

 

 

How to trace my order

DHL: http://www.dhl.com/en.html 

EMS: http://www.ems.com.cn
TNT: http://www.tnt.com
FeDex: http://www.fedex.com 
UPS: http://www.ups.com.cn
ALL IN ONE Tracking Link: http://www.17track.net/en/
CK1:http://www.ec-firstclass.org (CK1)

I haven’t received my package 20 working days after shipment.

 

Most likely your package is delayed due to an unforeseen situation.  Please wait a 5-10 working days more.  If the package still doesn’t arrive then
please contact our Customer Service via email to sale@allinbest.com.or click here to contact us

We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods/items within 45 days after you pay, you can open a dispute, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items after 45 days.  

 

Why isn’t the tracking information for my order available online?

For registered airmail, the tracking information takes 5-7 working days from the time of shipment to update online. Please try to track your order after 7 business days to get your package status. 
For express shipping, the tracking information is available within 1-3 working days after the package has been shipped out. 
If the tracking information is not available within these time frames, please ask our customer service for help via email to  sale@allinbest.com.oe click here to contact us

 

 

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